Flexible arrangements that left workers worse off: Goodwin

Reported facts

An audit found 313 workers’ individual flexibility arrangements failed the better-off-overall test, relying too much on non-cash benefits. Payroll configuration also missed shift penalties for 22 others.

Published outcome

Goodwin signed an enforceable undertaking after completing over $1.39 million in back-pay, interest and superannuation for 335 workers.

Limits when comparing your own situation

An enforceable undertaking is a regulatory commitment, not a damages judgment. The comparison depends on the applicable award or agreement and the actual arrangement.

Questions to prepare for your own situation

• Which ordinary and penalty payments changed under the proposal?
• Which benefits are cash and which are non-cash?
• Can I compare a normal roster before and after the change?

These preparation questions are our editorial guidance, not findings in the original case.