Training with job-placement promises: Career Step

Reported facts

FTC challenged Career Step’s advertising about employment outcomes, job placement and employer partnerships, including marketing to military families.

Published outcome

The announced relief combined $43.5 million in debt cancellation and cash. In March 2025, FTC reported over $15.5 million in refunds. The case index still says pending; the site does not label the entire proceeding closed.

Limits when comparing your own situation

This concerns selling training, not a finding that all courses must guarantee employment. Debt cancellation and cash are different forms of relief.

Questions to prepare for your own situation

• Is the placement promise written and measurable?
• What are the full fee, financing and withdrawal terms?
• Which outcome figures are independently verifiable?

These preparation questions are our editorial guidance, not findings in the original case.